Please fill out this form completely. TCC Customer Service will email you to provide the RMA Number and Status.
TCC Return Policy:
Products that are received by TCC in any of the following conditions are not eligible for return and may be rejected:
- Any product not purchased from TCC.
- Any product that does not exhibit the described reason for the return (i.e., a return initiated for a DOA product that powers on and works properly upon inspection).
- Any product with missing, damaged, altered, or otherwise unreadable serial number label, manufacturer model or part number label, and/or warranty label.
- Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product. Refund returns received in this condition may incur a restocking fee or be rejected.
- Any product from which the UPC code has been removed from its packaging.
- Any product that exhibits physical damage during shipping or lack of package protection.
- Any product which appears tampered, customized, or altered in any way.